Case Study: Insurance
Delivering innovation and $20 million in annual savings for casualty third-party administrator
Registered nurses, proactive process reengineering, and proprietary tools combine to meet changing consumer and corporate needs
The client has been so confident in HGS’s consultative approach that they have trusted us with another casualty line of business on the auto side. We have started providing the people, process, and technology to pave the way for even more value creation. Additionally, we have taken on provider calls and provider negotiations, as another area of significant opportunity for CSAT and TAT enhancement.