Location: Virtual
Dates & time: 12:00pm - 2:00pm EST every Wednesday throughout January and February 2022.
https://www.hgshealthcare.com/wp-content/uploads/2022/05/ACAP-CEO-Summit.jpg3861340Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-05-03 00:50:512022-05-03 01:02:19Association of Community Affiliated Plans (ACAP) CEO Summit
https://www.hgshealthcare.com/wp-content/uploads/2022/04/COVID-doctor.png6091108Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-04-29 11:47:572022-04-29 13:09:16What Experts Think of Fauci’s Declaration that the United States is Past the COVID-19 Pandemic Phase
https://www.hgshealthcare.com/wp-content/uploads/2022/04/accusationsdementiasenior-800x540-1.jpg540800Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-04-20 11:14:482022-04-20 11:20:26How do I respond to false accusations from an older adult with dementia?
Reetha Menon and Abhishek Danturti Sharma of HGS Healthcare describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
https://www.hgshealthcare.com/wp-content/uploads/2022/04/admin-ajax.jpg253400Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-04-20 10:17:532022-04-20 13:07:57HGS Healthcare Future-Class Digital Series: How Back-Office Accelerators Are Steering Optimized Experience
Location: Virtual
Dates & time: 12:00pm - 2:00pm EST every Wednesday throughout January and February 2022.
https://www.hgshealthcare.com/wp-content/uploads/2022/04/RISE-SNP-Summit-2022.png6331040Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-04-19 12:43:572022-05-13 10:26:31RISE Special Needs Plan Leadership Summit
https://www.hgshealthcare.com/wp-content/uploads/2022/03/Everest-Group-v4.png130300Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-03-29 08:33:002022-04-04 10:24:11See why Everest Group named HGS Healthcare a Leader!
https://www.hgshealthcare.com/wp-content/uploads/2022/03/Everest-Group-v3.png148340Naveen Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgNaveen Kumar2022-03-28 13:21:002022-04-04 09:34:00HGS Healthcare team recognized as a Leader in Healthcare Payer Operations PEAK Matrix® Assessment 2022
https://www.hgshealthcare.com/wp-content/uploads/2022/03/Elderly-man-and-personal-support-worker-with-tablet.jpg509700Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-03-17 07:45:002022-03-17 08:44:32HGS Healthcare introduces HGS Aging in Place™ and Falls Prevention for seniors living longer at home
https://www.hgshealthcare.com/wp-content/uploads/2022/03/vaccination-session.jpg332474Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-03-10 14:50:262022-03-10 16:19:11Vaccine hesitancy training helps health workers answer questions for the undecided
https://www.hgshealthcare.com/wp-content/uploads/2022/02/Older-couple-at-home-closeup.jpg740740Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-02-18 16:04:052022-02-18 16:55:53Webinar recap: Highlights from “Aging in place: Integrating fall risk assessment and prevention to ward off frailty”
Reetha Menon and Abhishek Danturti Sharma of HGS Healthcare describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
https://www.hgshealthcare.com/wp-content/uploads/2022/02/updating-provider-database.jpg368368Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-02-14 13:33:042022-02-14 14:28:46Three ways to not be surprised by the No Surprises Act
https://www.hgshealthcare.com/wp-content/uploads/2022/02/senior-hands-cane.webp427640Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-02-08 17:16:182022-02-09 09:22:24How can an older adult regain strength after a hospitalization?
https://www.hgshealthcare.com/wp-content/uploads/2022/02/Children-In-Classroom-COVID.jpg427640Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-02-03 14:13:002022-02-08 15:06:31Pediatricians say children need to be back in school: Here’s why
https://www.hgshealthcare.com/wp-content/uploads/2022/01/piggy-bank-payment-integrity.jpg347468Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-01-24 13:31:322022-01-24 14:15:41How payment integrity tools can help payers to tackle fraud, waste, and abuse
Myles Kevern and Scott King of HGS Healthcare explain how healthcare providers can gain a competitive edge in recruiting and retention (and contain costs!) in today's tight labor market.
https://www.hgshealthcare.com/wp-content/uploads/2022/01/diverse-team-winning-war-for-talent.jpg5801650Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-01-20 17:56:002022-01-21 18:59:013 fresh ideas for winning the war for healthcare talent
https://www.hgshealthcare.com/wp-content/uploads/2021/08/doctor-in-grey-and-doctor-in-white.webp4881000Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-01-20 08:30:002022-01-20 08:42:58HGS AxisPoint Health receives NCQA Case Management and Population Health Program reaccreditations
https://www.hgshealthcare.com/wp-content/uploads/2022/01/conference-chairs-dim-lights.jpg442608Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2022-01-14 15:33:112022-01-18 16:02:52HGS Healthcare sponsoring the Intercompany Long-Term Care Insurance (ILTCI) Conference in March 2022
https://www.hgshealthcare.com/wp-content/uploads/2022/01/seniors-hand-with-grab-bar.webp566700Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2021-12-24 14:05:002022-01-06 15:12:34What are some minor changes for a safer home environment for seniors?
HGS Healthcare leaders identify three main factors behind heightened payment integrity (PI) pressures post-pandemic (i.e., volumes and resources, regulation changes, telehealth) and explain how PI solution experts can help payers reduce those pressures.
https://www.hgshealthcare.com/wp-content/uploads/2021/11/vial.jpg8821518Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2021-12-14 15:14:222021-12-14 15:36:39Four strategies to help providers focus on patient care and financial recovery as Delta variant spreads
HGS Healthcare's Ramesh Murugesan describes challenges in data science deployments, how to build a healthcare data culture, and the importance of the democratization of data and analytics.
https://www.hgshealthcare.com/wp-content/uploads/2021/12/fingers-on-keyboard.jpg5801650Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2021-12-08 10:46:002021-12-15 12:38:24Building a successful data culture in the post-pandemic healthcare reality
https://www.hgshealthcare.com/wp-content/uploads/2021/10/Stevie-Award-logo-feature.webp485600Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2021-10-15 10:01:002021-12-03 12:17:24Dr. Lisa Doggett is a Stevie award-winning “Female Executive of the Year – Business Services” for 2021
https://www.hgshealthcare.com/wp-content/uploads/2021/09/Henry-and-Anita-Lopez.jpg715700Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-09-20 20:33:452022-04-27 12:15:50Webinar | Aging in place: Integrating fall risk assessment to ward off frailty
Over the past 18 months, healthcare providers have grappled with historic cost and care challenges. The COVID-19 pandemic has increasingly forced providers to assess new areas of transformation to unlock operational value and cost efficiencies.
https://www.hgshealthcare.com/wp-content/uploads/2021/08/PR.jpg386500Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-08-18 04:22:002021-09-12 17:19:23Partha DeSarkar, Global CEO, HGS was interviewed by Zee Business on the HGS healthcare business hive off
https://www.hgshealthcare.com/wp-content/uploads/2021/08/PR-video.jpg300500Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-08-18 04:20:002021-09-12 17:19:57Partha DeSarkar, Global CEO, HGS was interviewed by CNBC TV18 on the HGS healthcare divestment deal
https://www.hgshealthcare.com/wp-content/uploads/2021/04/Picture2-pr.jpg9001350Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-08-09 23:13:032021-09-12 17:50:54HGS divests its Healthcare Services business
https://www.hgshealthcare.com/wp-content/uploads/2021/12/everest-group-feature.webp500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-07-29 11:40:002021-12-03 12:17:54HGS Healthcare team recognized as a Major Contender for revenue cycle management (RCM) operations – Services PEAK Matrix® Assessment 2021
A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.
https://www.hgshealthcare.com/wp-content/uploads/2021/07/healthcare-analytics.webp8001200Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-07-26 10:52:532021-07-30 13:37:37The human side of healthcare analytics
https://www.hgshealthcare.com/wp-content/uploads/2021/07/TAHPexhibit-feature.webp501501Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-07-16 14:33:292021-12-03 15:12:56Texas Association of Health Plans
https://www.hgshealthcare.com/wp-content/uploads/2021/07/iStock-941789832-1-SNP-Fall-Forum.jpg600600Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-07-11 12:19:552021-12-03 15:15:38Special Needs Plan Alliance 18th Annual Fall Forum
https://www.hgshealthcare.com/wp-content/uploads/2021/07/CA-HealthPlans-Conference-square.jpg500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-07-05 16:29:082021-12-03 15:16:34California Association of Health Plans annual conference
https://www.hgshealthcare.com/wp-content/uploads/2021/06/covid-19vaccinebandage-scaled.jpg10402560Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2021-06-04 14:36:002021-07-30 08:14:26COVID-19 vaccines for children: Timing, side effects, and more
Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.
https://www.hgshealthcare.com/wp-content/uploads/2021/04/Telehealth.jpg13352000Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2021-06-01 06:44:002021-07-30 08:14:38Three ways healthcare engagement models differ from other industries
https://www.hgshealthcare.com/wp-content/uploads/2021/05/iStock-1255770303-720px.jpeg483724Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-05-17 13:36:382021-07-30 08:15:26How to talk to someone who’s hesitant to get the COVID-19 vaccine
https://www.hgshealthcare.com/wp-content/uploads/2021/06/nurse-comforting-patient-shutterstock_327135380-scaled.jpg17072560Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-05-17 10:33:002021-09-12 17:26:53Feds seek more vaccines at practices, but delays hamper the plan
https://www.hgshealthcare.com/wp-content/uploads/2021/05/NelsonHall-logo-feature.webp600600Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-05-14 12:24:002021-12-03 12:16:28HGS Healthcare team is recognized as a High Achiever in the Healthcare Payer NEAT 2021 report
https://www.hgshealthcare.com/wp-content/uploads/2021/05/Older-couple-health-tennis.jpg8361254Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-05-03 05:54:002022-02-17 23:18:29Modeling impactability with predictive analytics can drive better outcomes in whole-person care
https://www.hgshealthcare.com/wp-content/uploads/2021/12/Avasant_Logo-feature.webp500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-04-15 12:21:002021-12-03 12:20:04HGS Healthcare team recognized as an Innovator in the RCM Business Process Transformation 2021 RadarView Report
https://www.hgshealthcare.com/wp-content/uploads/2020/12/automation-strategy.jpg560890Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-04-06 04:50:002021-07-30 08:23:50HGS AxisPoint Health to speak at SNP Alliance Spring Roundtable
https://www.hgshealthcare.com/wp-content/uploads/2021/12/GO100_Logo-2021-feature.webp500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-02-27 12:38:002021-12-03 12:23:57HGS Healthcare team recognized by IAOP as a Leader for ten years in a row!
https://www.hgshealthcare.com/wp-content/uploads/2021/04/DoctorOnPhone-1.webp467700Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-02-26 08:09:002021-09-08 13:04:16COVID-19 and healthcare: 3 areas of market focus
https://www.hgshealthcare.com/wp-content/uploads/2021/02/Donna-Martin-HGS.png37503203Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-02-22 09:07:002021-07-30 08:25:43Modernizing your contact center: The first step toward a more engaging patient experience
https://www.hgshealthcare.com/wp-content/uploads/2021/04/Bridgetowne-Building.jpg10801787Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2021-02-12 19:40:142021-12-09 17:05:40HGS Healthcare team placed in the 2021 Gartner Magic Quadrant for Customer Service BPO
Proper revenue cycle management (RCM) involves careful documentation of the entire patient journey. Once captured by a proficient employee, patient and member data can be handed over to AI-based systems to reveal insights.
https://www.hgshealthcare.com/wp-content/uploads/2019/09/746441548.png274470Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2021-02-08 17:05:592021-12-24 12:33:50For better RCM, prioritize people and track with technology
U.S. hospitals lose $262 billion due to denied claims each year, representing 10% of the total claims paid. Unraveling the root cause of denials costs an average of $118 for each claim. Applying modern technology — such as analytics, automation, and artificial intelligence (AI) — can help to increase the number of clinical denials investigated, boost appeal effectiveness, and unearth root cause.
https://www.hgshealthcare.com/wp-content/uploads/2021/01/Hero_Industry_Healthcare.webp7821439Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2021-02-01 17:06:512021-07-30 08:31:46Preventing and appealing clinical denials with analytics, automation, and AI
COVID-19 has heightened the focus on optimized provider data management, utilization management, nurse triage, and telemedicine for payers and providers, both during and after the pandemic subsides.
https://www.hgshealthcare.com/wp-content/uploads/2020/12/1252-tele-medicine.jpg600900Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2021-01-20 19:46:542021-07-30 08:30:15COVID-19 and healthcare: 3 areas of market focus
https://www.hgshealthcare.com/wp-content/uploads/2021/04/Abhishek.jpg500500Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-01-13 08:58:002021-07-30 08:27:19Three digitized ways to improve the member experience
https://www.hgshealthcare.com/wp-content/uploads/2021/02/healthcare-tab1.webp301509Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2021-01-05 09:05:002021-07-30 13:27:49Eyeing the future: E/M will disrupt, the PHE will end, telehealth will stay
https://www.hgshealthcare.com/wp-content/uploads/2021/06/Gartner_MQ_2021_thumbnail.png500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2020-12-16 16:09:002022-02-18 12:33:45Report | HGS recognized as a leader in Gartner 2021 Magic Quadrant for customer service BPO
https://www.hgshealthcare.com/wp-content/uploads/2021/02/Steering-Nearly-60-Collections-Improvement-for-a-Health-System.jpg12001800Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2020-12-10 09:06:002021-07-30 13:28:13HGS Axispoint Health and Parkland Community Health Plan partner to deliver disease management
Health plans are all too familiar with the challenges of member…
https://www.hgshealthcare.com/wp-content/uploads/2020/11/member-experience-automation-scaled-1.jpg19202560Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-11-25 00:33:002021-09-14 11:32:15Member experience: Never a better time for digital enablement
https://www.hgshealthcare.com/wp-content/uploads/2020/10/Image_Stevie_Awards-feature.webp600600Michelle Caddey Macleanhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgMichelle Caddey Maclean2020-10-15 17:32:002021-12-01 18:18:44Donna Martin, SVP of HGS Healthcare, is a Stevie award-winning “Female Executive of the Year – Business Services” for 2020
https://www.hgshealthcare.com/wp-content/uploads/2021/04/healthinsure.png600800Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2020-10-01 03:45:002021-09-12 17:51:45HGS introduces EDE Pathway Solution to streamline enrollment for health plan issuers to be utilized by brokers and consumers
Providers view prior authorization as a manual, burdensome, and…
https://www.hgshealthcare.com/wp-content/uploads/2020/09/Nurse_helping_man_with_walker_GettyImages-494327507_thumb-1.jpg434650Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-09-22 17:00:142021-11-23 11:44:34Precision utilization management: Meeting patients where they are
https://www.hgshealthcare.com/wp-content/uploads/2021/04/Telehealth.jpg13352000Krishna Kumarhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKrishna Kumar2020-08-27 04:06:002021-12-03 12:31:52Everest Group identifies HGS Healthcare team as a Major Contender and star performer in its Healthcare Payer Operations Services PEAK Matrix®
https://www.hgshealthcare.com/wp-content/uploads/2021/07/Everest_HGS_feature.png500500Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2020-07-27 15:39:002022-02-22 06:58:50Report | Count on a star performer!
https://www.hgshealthcare.com/wp-content/uploads/2020/07/2020-impact-sourcing-champions-logo-feature.webp600600Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2020-07-15 12:48:002021-12-03 12:36:19HGS Healthcare team members recognized with a 2020 IAOP Global Impact Sourcing Award
Healthcare systems can better manage denied claims by investing in the front office, improving coding and documentation with technology, improving denial turnaround times, and developing distinct workflows for denials and rejections.
https://www.hgshealthcare.com/wp-content/uploads/2020/07/measuringinhealthcare.jpg9381656Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-07-10 15:37:512021-09-12 16:40:384 ways that healthcare systems can manage denied claims
At the heart of all great customer engagement strategies is empathy – especially in healthcare. COVID-19 has created an opportunity for a CX reset that fully recognizes customer emotions.
By Daniel A. Schulte, Senior Vice President, Provider Operations,…
https://www.hgshealthcare.com/wp-content/uploads/2020/03/mentalhealthcouch.jpg325640Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-03-05 09:16:342021-11-26 09:55:49For a more holistic SDoH picture, look at social determinants of mental health
Healthcare has room to grow in providing a B2C social media experience for members/patients and, for several reasons, should pick up the pace of adoption.
https://www.hgshealthcare.com/wp-content/uploads/2020/02/physicianHoldingPhone.jpg9651524Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-02-05 11:02:302021-12-24 12:45:21Picking up the pace: Healthcare’s evolution to social media
https://www.hgshealthcare.com/wp-content/uploads/2021/07/Stethoscope_image.webp10651600Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2020-01-15 09:51:002021-12-29 14:58:36Webinar | Social determinants of health: Your questions answered
From an in-control consumer to digital experience and telemedicine,…
https://www.hgshealthcare.com/wp-content/uploads/2019/12/Cover-Image_1600x1066.png10661600Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2020-01-06 18:02:142021-11-26 09:58:5120/20 vision: 9 trends at the heart of tomorrow’s healthcare
By Priyankar Bhattacharya, HGS Senior Manager, Provider Network…
https://www.hgshealthcare.com/wp-content/uploads/2019/11/1021932094.png274499Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2019-11-19 21:38:042021-12-24 12:30:10Medical credentialing: A safeguard worthy of significant support
https://www.hgshealthcare.com/wp-content/uploads/2021/07/Uberification.webp504701Kimberly Douhttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgKimberly Dou2019-08-26 14:00:002022-02-22 07:00:54eBook | The uberification of health insurance
By Priya Sabharwal, HGS Practice Leader, Network Operations;…
https://www.hgshealthcare.com/wp-content/uploads/2022/01/charts-data-management-scaled.webp9012560Virgil Wonghttps://www.hgshealthcare.com/wp-content/uploads/2021/10/HGSHealthcare-logo-color.svgVirgil Wong2019-02-20 12:13:162022-01-04 11:26:55Provider database management: Getting it right