Global Locations

India


Smarter experiences. Better outcomes. Optimized processes.

Gold Hill Square

Gold Hill Square Park, #690,
Bommanahalli, Hosur Road,
Bangalore. PIN – 560068

Gold Hill Square –6th & 7th Floor

6th & 7th Floor,
Gold Hill Square Park, #690,
Bommanahalli, Hosur Road,
Bangalore. PIN – 560068

HGS Center (C1)

No. 115, Garvebhavi Palya,
11th Mile, Hosur Road,
Bangalore – 560 068

HGS Center (C2)

No. 115, Garvebhavi Palya,
11th Mile, Hosur Road,
Bangalore – 560 068

SEZ Global Village

SEZ Tower A , 3rd & 4th  Floor,
Global Village, IT Sector SEZ,
Mylasandra, RVCE Post,
Bangalore – 560059|

SEZ – Pritech

Block No. 11, 1st Floor,
Pritech Park SEZ,
Bellandur Village,
Varthur Hobli,
Bangalore-560103

SEZ – Pritech II

Block No. 14, GF and 2nd Floor,
Pritech Park SEZ,
Bellandur Village,
Varthur Hobli,
Bangalore-560103

AMR Tech Park-2nd floor

Building – I, 664, 23&24,
2nd Floor,
Hongasandrara Village,
Off Hosur Road,
Bengaluru – 560068
Phone No 080 -71999500

Chennai – One India Bulls Building

One Indiabulls Park,
Tower – B, 12th Floor,
Plot No.14, 3rd Main Road,
Ambattur, Chennai 600058
Phone : 044-042899595

Chennai – JTP

5th Floor, Jayanth Tech Park,
Padmini Garden,
Mount Poonamalee Road,
Nandabakkam Chennai 600089

Hyderabad – 3rd & 4th floor (Purva Summit) A Wing

Purva Summit,
3rd & 4th Floor,
Survey No. 8,
Hitech city Phase II White field,
Land Mark :
Opp Tech Mahindra, Kondapur,
Hyderabad – 500 084 Telangana

Hyderabad – 3 (Purva Summit) B Wing

Purva Summit, Floor 3, Wing B,
Survey No. 8,
Hitech city Phase II White field,
Land Mark :
Opp Tech Mahindra, Kondapur,
Hyderabad – 500 084 Telangana

Hyderabad – DLF Cyber City – 3rd floor

DLF Cyber City,
Block -1 3rd Floor,
APHB Colony, Plot No, 129 -132
Gachibowli Hyderabad – 500019

Latest news and insights

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COVID-19: Promoting vaccine acceptance and addressing hesitancy

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The human side of healthcare analytics

A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.
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Texas Association of Health Plans

Austin, TX
November 8-10, 2021
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HFMA annual conference

Minneapolis, MN, and online
November 8-10, 2021
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ACAP CEO Summit 2021

The Capital Hilton
Washington, DC October 28-29, 2021
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Special Needs Plan Alliance 18th Annual Fall Forum

Location: Virtual
October 25-26, 2021
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California Association of Health Plans annual conference

San Diego, CA
October 11-13, 2021
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Three ways healthcare engagement models differ from other industries

Healthcare engagement models differ from other industries in three ways: compliance needs, customer types, and org structures. A BPO can assist in minimizing differences to truly put customers first.
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IAOP Global Outsourcing 100 logo 2021
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For better RCM, prioritize people and track with technology

Proper revenue cycle management (RCM) involves careful documentation of the entire patient journey. Once captured by a proficient employee, patient and member data can be handed over to AI-based systems to reveal insights.
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Preventing and appealing clinical denials with analytics, automation, and AI

U.S. hospitals lose $262 billion due to denied claims each year, representing 10% of the total claims paid. Unraveling the root cause of denials costs an average of $118 for each claim. Applying modern technology — such as analytics, automation, and artificial intelligence (AI) — can help to increase the number of clinical denials investigated, boost appeal effectiveness, and unearth root cause.
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COVID-19 and healthcare: 3 areas of market focus

COVID-19 has heightened the focus on optimized provider data management, utilization management, nurse triage, and telemedicine for payers and providers, both during and after the pandemic subsides.
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A COVID-19 update from our company’s consulting physician

Throughout 2020 and as we plan for 2021, HGS has trusted the…
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Member experience: Never a better time for digital enablement

Health plans are all too familiar with the challenges of member…
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Healthcare systems can better manage denied claims by investing in the front office, improving coding and documentation with technology, improving denial turnaround times, and developing distinct workflows for denials and rejections.
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At the heart of all great customer engagement strategies is empathy – especially in healthcare. COVID-19 has created an opportunity for a CX reset that fully recognizes customer emotions.
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Picking up the pace: Healthcare’s evolution to social media

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Pulse check on healthcare delivery transformation

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3 ways collaborative care can drive better outcomes

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