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HGS Healthcare Future-Class Digital Series: How Back-Office Accelerators Are Steering Optimized Experience

Reetha Menon and Abhishek Danturti Sharma of HGS Healthcare describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
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HFMA annual conference

Minneapolis, MN, and online
November 8-10, 2021
STETHOSCOPE

Webinar | Clinical denials and appeals management A technology-led strategy

Donna Martin SVP Healthcare Business Developme…
digital acceleration

HGS Healthcare future-class digital series: Front-office accelerators

Reetha Menon and Abhishek Danturti Sharma of HGS Healthcare describe three front-office accelerators that are proving to be increasingly critical: voice contact flow, web context channel, and the ultra agent.
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3 fresh ideas for winning the war for healthcare talent

Myles Kevern and Scott King of HGS Healthcare explain how healthcare providers can gain a competitive edge in recruiting and retention (and contain costs!) in today's tight labor market.
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COVID-19 vaccine vials

COVID-19: Promoting vaccine acceptance and addressing hesitancy

Donna Martin SVP Healthcare Business Developme…
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3 payment integrity imperatives in post-pandemic healthcare

HGS Healthcare leaders identify three main factors behind heightened payment integrity (PI) pressures post-pandemic (i.e., volumes and resources, regulation changes, telehealth) and explain how PI solution experts can help payers reduce those pressures.
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Building a successful data culture in the post-pandemic healthcare reality

HGS Healthcare's Ramesh Murugesan describes challenges in data science deployments, how to build a healthcare data culture, and the importance of the democratization of data and analytics.
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Webinar | Aging in place: Integrating fall risk assessment to ward off frailty

Donna Martin SVP Healthcare Business Developme…
medical billing and coding

5 provider coding myths, debunked

Over the past 18 months, healthcare providers have grappled with historic cost and care challenges. The COVID-19 pandemic has increasingly forced providers to assess new areas of transformation to unlock operational value and cost efficiencies.
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Health plan guidance: 3 essentials for no-surprises Act compliance

In recent years, the healthcare industry has increasingly…
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The human side of healthcare analytics

A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.
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Texas Association of Health Plans

Austin, TX
November 8-10, 2021
Image of HFMA theme

HFMA annual conference

Minneapolis, MN, and online
November 8-10, 2021

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