Insights

Whitepapers, reports, and eBooks


Customer experiences, business process optimization, and digital transformation

u=image of two doctors

REPORT

Recover lost revenue

Leverage Artificial Intelligence to automate your revenue cycle.

Download

Gartner Quadrant report chart

ANALYST REPORT

Team earns recognition as a leader in Gartner 2021 Magic Quadrant for Customer Service BPO

The HGS Healthcare team was acknowledged for its ability to execute and completeness of vision.

(Please note that this report is accessible via the HGS.cx website.)

Download

Image of Everest Group report

ANALYST REPORT

Count on a star performer!

Everest Group has recognized our company as a Major Contender and Star Performer in the Everest Group PEAK Matrix® for Healthcare Payer Operations Assessment 2020.

(Please note that this report is accessible via the HGS.cx website.)

Download

2020 Trends cover image

TRENDS: Healthcare

20/20 vision: 9 trends at the heart of tomorrow’s healthcare

Hear from a group of our healthcare leaders about what’s on-trend and what’s next.

Download

Image of a user call Uber

eBOOK

The uberification of health insurance

Digital transformation for improved member experience and operational efficiency

Download